Privacy Policy

We may collect the following types of information:

Contact information, such as your name, email address, and phone number, when you create an account, purchase a plugin license, contact support, or fill out a form on our website

Billing information, such as your billing address and payment details, when you purchase a Pro license or custom development service. Payment card details are processed directly by our payment processor and are not stored on our own servers

Account and license information, including your license key, the websites your license is activated on, and your plugin version and settings, so we can provide support and validate your license

Technical information, such as your IP address, browser type, device type, and pages visited, collected automatically through cookies and similar technologies when you use our website

Communications, including messages you send us through our contact form, email, or support channels

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our plugins, website, and services

Process your purchases and manage your Pro license, including renewals and license validation

Respond to your support requests and communicate with you about your account or purchase

Send you product updates, security notices, and, where you have opted in, marketing emails about new plugins, features, or offers

Understand how visitors use our website so we can improve its content and performance

Detect and prevent fraud, unauthorized license use, or misuse of our website or plugins

Comply with our legal and tax obligations, including generating GST-compliant invoices for purchases

Cookies and Tracking Technologies

We do not sell your personal information. We may share your information with:

Service providers who help us operate our business, such as payment processors, hosting providers, email service providers, and analytics tools, who are only permitted to use your information to provide services to us

WordPress.org, for free plugin versions distributed through the WordPress.org plugin directory, subject to WordPress.org's own privacy practices for download and review data

Legal authorities, where required to comply with a legal obligation, protect our rights, or respond to a valid legal request

A successor entity, in the event of a merger, acquisition, or sale of business assets, subject to the same privacy commitments described here

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. This includes using secure, encrypted connections for payment processing and restricting access to personal information to team members who need it to perform their role. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to provide our services, comply with our legal and tax obligations (including invoice and billing records), resolve disputes, and enforce our agreements. License and account information is generally retained for the duration of your license plus a reasonable period afterward for support and record-keeping purposes.

Depending on your location, you may have rights regarding your personal information, which may include the right to access, correct, delete, or export your data, or to withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. If you are located in the European Union, United Kingdom, or another region with specific data protection laws, you may have additional rights under those laws. To exercise any of these rights, contact us at contact@preciousuite.com.

As we serve customers in India and internationally, including the UAE, UK, Italy, and Australia, your information may be processed and stored in a country other than your own. Where we transfer information internationally, we take steps to ensure it continues to be protected in accordance with this Privacy Policy and applicable law.

Our website may contain links to third-party websites, such as WordPress.org or our blog sources. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: contact@preciousuite.com Phone: +91 93281 82885 Address: Bhavnagar - 364002, Gujarat, India